Follow Up Faster. Qualify Better. Sell More Tiny Homes
It’s 9.37pm Saturday Night. Barry and Betty are on your website looking for their dream Tiny Home...
What happens next can book a qualified consultation, or lose a sale.
The Tiny Home Sales Concierge is an AI chat assistant for tiny home builder websites. It answers buyer questions 24/7 using information you approve, asks about land, budget, finance and timeframe, and books qualified buyers into a consultation. It costs $1,500 setup and $497 a month.
The most expensive button on your website
Speed to lead
Why Is A Contact Form Costing Tiny Home Builders Sales?
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62% of consumers expect a business to respond within 15 minutes
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74% of consumers say they don’t answer unknown-number calls over scam concerns
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77% of consumers want to initiate texts with businesses about appointment scheduling
Each figure is sourced. Click here for full citations.
You Paid to Get Them Here. Then What?
You spent thousands building the website.
You’ve posted on social media. Worked on your SEO. Run ads. Taken photos. Created floor plans. Done everything possible to get the right buyer to finally land on your site.
And then they do.
When your office is closed.
They’re looking through your tiny home designs thinking, This could actually be the one.
But now they have questions.
“Can I customize the kitchen?”
“Do you help with council approvals?”
“Can this be financed?”
“What’s included in the price?”
And the only option you give them is...
Fill out this form and wait for someone to call you.
So they submit an inquiry.
Then they keep browsing.
Your salesperson calls the next morning. No answer.
Calls again. Voicemail.
Meanwhile, the buyer who was excited about your tiny home last night kept researching three other builders and may already be talking to one of them.
And then we call them a “cold lead.”
But they weren’t cold when they landed on your website.
They were interested.
They were asking questions.
They were considering booking a consultation - but they had questions first.
They didn’t go cold. You made them wait
The problem isn’t always getting more people to your website.
It’s making sure someone is there to continue the conversation when they arrive.
The Tiny Home Sales Concierge turns “contact us” into a live conversation.
It gives buyers the answers they want while they’re still interested, asks the questions your sales team needs answered, and can move qualified prospects straight into a booked consultation.
The Solution
From Contact Us to Conversation
You’ve already done the hard part.
You got the right buyer to your website.
Now the question is whether that interest turns into a conversation, or disappears into a contact form.
The old way makes them wait.
The new way keeps the sale moving.
Contact Us Page
- Form SubmittedDetails collected and a message added.
- “Thanks, we’ll be in touch”The prospect goes cold waiting for a reply.
- Call the ProspectThinking it’s another spam call, your prospect doesn’t answer and it goes to voicemail.
- Call againLeave another voicemail.
- Call againThe prospect answers and tells you they’ve found someone else.
Questions answered and prospect qualified
- Instant answers to your prospect’s questionsA conversation that answers questions about your designs, services, finance options and more, using only information that you have approved.
- Qualifies your prospectFind out if they have land, how soon they’re looking to buy, their budget and whether they need finance.
- Offers the next stepIf they qualify, they are offered a time and date for a consultation call.
- Quality information collectedMore than just name, email and phone number. Your sales team gets the full conversation to follow up.
What Happens Inside the Conversation
What Can An AI Chat Assistant Do On A Tiny Home Website?
The Tiny Home Sales Concierge isn’t there to replace your sales team.
It handles the part that usually happens before your sales team ever gets involved.
A buyer can ask questions about your homes, inclusions, customization, delivery areas, permits, finance options and next steps.
At the same time, the Concierge can learn what your sales team actually needs to know.
- Do they already own land?
- Where are they looking to build?
- Which home or layout are they interested in?
- What’s their approximate budget?
- Do they need finance?
- How soon are they looking to buy?
- What questions are holding them back?
So instead of collecting another name, email and phone number, you collect the context behind the inquiry.
And if there’s a clear next step, the Concierge can guide them toward it while they’re still engaged.
Your Sales Team Shouldn’t Have to Start Every Conversation From Zero
That’s not just a lead.
That’s a sales conversation already underway.
Your sales team can follow up knowing what the buyer wants, where they’re at, and what needs to happen next.
“But Every Tiny Home Business Is Different.”
Exactly.
Your Sales Concierge shouldn’t be trained on generic tiny home information scraped from the internet.
It should know your homes, your inclusions, your service areas, your process, your finance options, your FAQs and the questions your sales team wants answered.
Built Around Your Business. Not Generic AI.
The Tiny Home Sales Concierge is set up around the information you actually want prospects to receive.
- Your homes.
- Your inclusions.
- Your service areas.
- Your delivery process.
- Your FAQs.
- Your finance information.
- Your consultation process.
- Your qualifying questions.
So when someone asks:
- “Can I change the kitchen?”
- “Do you deliver to Toowoomba?”
- “What’s included in this model?”
- “Do I need approval?”
The Concierge responds using the information you’ve approved, rather than making something up or sending them hunting through your website.
And when it doesn’t know the answer?
It says so.
No guessing. No pretending. No inventing an answer about permits, finance, pricing or product specifications.
It can simply collect the question and hand it over to your team.
Don’t Just Read About It
See What Your Buyers Could Experience
You’ve seen how it works.
Now step into the shoes of someone visiting your tiny home website at 9:37pm with questions they want answered before they’re ready to book a call.
We’ve created a demo tiny home website so you can experience the Tiny Home Sales Concierge exactly as a prospective buyer would.
Ask it questions.
Tell it what you’re looking for.
Test what happens when you’re not sure which home suits you.
See what it asks before recommending the next step.
Make it easier for an interested buyer to keep talking.
See what a more useful first conversation could feel like on a tiny-home website.
Getting Your Sales Concierge Live
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We Learn Your Business
We collect the information your sales team already uses every day: your homes, pricing or price ranges, inclusions, options, locations, FAQs, processes and qualifying criteria.
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We Build The Conversation
We create the questions, responses and pathways your Concierge needs to answer buyers and identify the information your team wants before following up.
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We Connect The Next Step
Depending on your setup, that might mean capturing the inquiry, notifying your team, sending information to your CRM or offering qualified prospects a consultation.
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It Goes Live On Your Website
Your buyer gets a way to start a conversation without waiting for your office to open.
No, It’s Not Here To Replace Your Sales Team.
Your best salesperson can read the room, understand nuance, build trust and help someone make a major buying decision.
The Tiny Home Sales Concierge isn’t trying to replace that.
- It makes sure your salesperson gets into the conversation sooner and with more information.
- It handles the questions that happen before the sales call.
- It captures the context.
- It helps identify whether there’s a genuine opportunity.
And then it gets out of the way when a human should take over.
Frequently Asked Questions
Is this just a chatbot?
No. The Tiny Home Sales Concierge is designed to do more than answer basic questions. It can answer buyer questions, gather useful sales information, qualify inquiries and guide suitable prospects toward the next step using information you approve.
Will it make things up?
It shouldn’t. The Concierge is built around your approved business information. If it doesn’t know something, it can say so and hand the question to your team rather than guessing.
Can it qualify leads before my sales team speaks to them?
Yes. You can choose the questions you want it to ask, such as whether they own land, where they’re located, what type of home they want, their budget, whether they need finance and how soon they’re looking to buy.
Can it book consultations?
Yes, if booking is part of your process and your calendar is connected. Suitable prospects can be offered a consultation without waiting for someone to call them back.
Does it replace my sales team?
No. It handles the early-stage questions and information gathering that often happen before a salesperson gets involved. Your team still handles the human part of the sale, including complex questions, advice, trust-building and closing.
Can it work with my existing website?
In most cases, yes. The Concierge is designed to work alongside your existing website rather than requiring you to rebuild everything from scratch. The exact setup depends on your current website and systems.
Do I need to rebuild my website or move it to a new platform?
No. The Tiny Home Sales Concierge can be added to most existing websites, so you can keep the website you already have. We add the Concierge to the site and configure the conversations, qualification and follow-up behind the scenes.
What information does my sales team receive?
That depends on how you configure it, but it can include contact details, the home they’re interested in, land status, location, budget, finance needs, timeframe, questions asked and the conversation history.
Can I try it before deciding anything?
Yes. You can use the demo as though you were a buyer visiting a tiny home website and experience the Sales Concierge for yourself.
Your Next Tiny Home Buyer Could Be On Your Website Tonight
They might already have land.
They might already know which home they like.
They might already have the budget.
They may just need a few questions answered before they’re ready to take the next step.
The Tiny Home Sales Concierge helps you keep that conversation moving while the interest is still there.
- Answer questions.
- Qualify the inquiry.
- Capture the context.
- Offer the next step.
Without asking them to fill out a form and wait for someone to call them back.
Built To Support Your Sales Team, Not Replace It
Your Concierge works from the information you approve, knows when to hand over to a person, and gives your team more context before they make the first call.
Further reading